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ATS Mako
Bilingual recruiting SMS

Text every candidate in their language

Tag candidate language, send dual-language SMS and email at scale, and let compliant automation move Spanish-speaking applicants from apply to interview, all on your brand.

30-day free trial. No setup fees, no long-term contracts.

The unserved half of your funnel

Half your best applicants think in Spanish

In warehouse, call center, and hospitality hiring, English-only outreach quietly filters out qualified people before a recruiter ever sees them. The fix is not a second tool. It is one platform that texts each candidate in the language they chose, from first touch to offer letter.

Why it works

People reply in the language they read fastest

Reach

You are losing applicants you never talk to

In warehouse, call center, and hospitality hiring, a large share of your best applicants are more comfortable reading and replying in Spanish. Send every message in English only and you quietly filter out qualified people at the very top of the funnel, before a recruiter ever sees them.

Speed

People reply to the language they think in

A candidate reading a text in their first language answers faster and with more detail. When the goal is a reply in minutes, not days, meeting people in Spanish removes the hesitation that kills your response window at scale.

Trust

The right language reads as respect

A Spanish text that sounds natural, not machine-translated, tells a candidate you actually hire people like them. That first impression carries through screening, scheduling, and show-up rate, especially for hourly and shift roles.

Stop doing this

The three ways teams break bilingual outreach

01

Running a second tool for Spanish outreach

Teams bolt on a separate texting app or a manual translator for Spanish-speaking candidates. Now conversations live in two places, replies get missed, and nobody can see the full thread. The fix is one centralized inbox where every candidate reply, in any language, lands in a single hub.

02

Pasting text into a translator and hoping

Machine-translating a message field by field on the fly is slow and reads stiff to a native speaker. Instead, build vetted Spanish templates once and reuse them, so every recruiter sends the same clean, on-brand message in seconds.

03

Guessing which language each candidate wants

Without a language tag on the candidate profile, recruiters default to English and cross their fingers. Capture language preference at apply time, store it on the record, and let it drive which template and sequence a candidate receives.

The playbook

Tag the language once. Route everything from there.

Language preference is the trigger that drives every downstream message. Capture it at apply time, store it on the record, and let it pick the template and the sequence automatically.

1

Ask for language preference on the apply page

Give every office an Apply Here page and add a simple language question to the form. Let the candidate pick English or Spanish before they submit. That single field is the trigger for everything downstream, so capture it at first touch rather than reconstructing it later.

2

Store the preference as a tag on the profile

Write the answer to the candidate record as a language tag. Now every recruiter who opens the profile sees at a glance which language to use, and the tag becomes a filter you can build audiences and automations on.

3

Build a Spanish-preferred audience segment

Roll everyone who selected Spanish into a dynamic audience segmented by role and location. When you launch a mass text or email, the Spanish version goes to the Spanish segment and the English version to everyone else, in the same campaign.

4

Let the tag pick the template and sequence

Wire your automations so a Spanish-tagged candidate enters the Spanish follow-up sequence and an English-tagged candidate enters the English one. Set the trigger once and the right language flows automatically from apply to interview.

Anatomy of the message

What a dual-language recruiting text needs

Language

Match the message to the tag, not the recruiter

The first decision is which template fires. Drive it off the candidate language tag so a Spanish-preferred applicant always gets the Spanish version, even when the recruiter working the desk texts in English all day.

Merge fields

Personalize both language versions

Use dynamic merge fields like first name, position, and interview time in every template so both the English and Spanish messages read as personal, not blasted. Build the Spanish copy once with the same fields and it stays personal at scale.

Clarity

One role, one time, one clear next step

Keep each text to a single ask: confirm interest, pick a time, or reply yes. Short, direct messages in the candidate first language get the fastest reply, which is the whole point of texting in high-volume hiring.

Opt-out

A plain opt-out in the same language

Every automated text carries a clear opt-out such as Reply STOP, written in the language of the message, sends within business hours, and honors prior consent. A Spanish message needs a Spanish opt-out, not an English one bolted to the end.

Set the trigger. We handle the rest.

The compliant bilingual sequence, end to end

1

Answer every applicant in their language, instantly

A status-triggered automation fires the moment a candidate applies. The language tag routes them to the English or Spanish first-touch text, so nobody waits and nobody gets a message they have to translate themselves.

2

Follow up automatically if there is no reply

Multi-step sequences with conditional logic send a second nudge if the candidate has not answered, still in the correct language. Open, click, and reply tracking tells you what landed so the sequence keeps working without a recruiter babysitting it.

3

Screen at volume with AI voice, then hand off

For roles where a quick phone screen matters, AI voice calls can reach a whole segment and feed results into the pipeline, so recruiters spend their time on candidates who are ready to move rather than on first-round phone tag.

4

Book the interview from inside the thread

When a candidate replies yes, scheduling happens in the same conversation. Calendar-triggered reminders go out in the candidate language, which is exactly where bilingual outreach pays off in show-up rate for hourly and shift roles.

5

Keep every reply in one branded inbox

SMS and email replies in either language land in one centralized, two-way inbox under your brand, so nothing slips and any recruiter can pick up the thread. Your logo, your colors, your domain, in both languages.

Timing and compliance

Fast, on-brand, and inside the rules

Bilingual outreach only works when it is compliant in both languages. Send fast, send within business hours, and give a clear opt-out in the same language as the message.

First 5 minutes Prime

Send the first-touch text the moment the application lands, in the candidate language. This is the highest-response window in high-volume hiring, and a Spanish-preferred applicant reading a Spanish text answers faster than one puzzling through English.

Business hours only Required

Honor quiet hours and send within business hours. This is both good practice and a compliance requirement for outbound recruiting texts, and it applies equally to English and Spanish messages.

Every message Consent and opt-out

Outbound recruiting SMS in the US is regulated under the TCPA. Texts need lawful prior consent and a clear opt-out such as Reply STOP, and the opt-out must be in the same language as the message. Automatic opt-out handling and email unsubscribe stay intact by default.

Legal and EEO copy Locked

When your templates include legal disclaimers or equal-opportunity statements, keep those sections locked so a translated version cannot accidentally strip or alter them. Update the approved copy once and it deploys everywhere, in both languages.

Questions, answered

Bilingual recruiting SMS, in plain terms

What is bilingual recruiting SMS?

Bilingual recruiting SMS means texting job candidates in the language they prefer, typically English or Spanish, from a single platform. In ATS Mako you tag each candidate language, build vetted templates in both languages, and let status-triggered automations send the right version, so Spanish-speaking applicants get a natural message instead of a machine-translated one.

How do I know which candidates prefer Spanish?

Capture language preference on the apply page with a simple English or Spanish choice, then store the answer as a tag on the candidate profile. Recruiters see the tag when they open the record, and you can build a Spanish-preferred audience segment that drives which templates and sequences a candidate receives.

Do I need a separate tool to text candidates in Spanish?

No. ATS Mako keeps English and Spanish outreach in one platform with a centralized two-way inbox, so every reply in either language lands in a single hub. You avoid the missed messages and split threads that come from bolting on a second texting app for Spanish-speaking candidates.

Is texting Spanish-speaking candidates TCPA-compliant?

Outbound recruiting SMS in the US is regulated under the TCPA regardless of language. Texts need lawful prior consent and a clear opt-out such as Reply STOP, and the opt-out should appear in the same language as the message. ATS Mako sends within business hours and handles opt-outs automatically, and email keeps automatic unsubscribe handling for CAN-SPAM.

Can I personalize Spanish templates the same way I do English ones?

Yes. Build Spanish templates once with the same dynamic merge fields you use in English, such as first name, position, and interview time. Update once and deploy everywhere, with lockable legal and EEO sections so translated versions never strip required disclaimers.

Which teams benefit most from bilingual recruiting SMS?

High-volume employers where a large share of applicants prefer Spanish, including warehouse and light industrial, call center and BPO, and hospitality, along with staffing firms and multi-location and franchise groups hiring hourly and shift workers at pace.

One platform. Every hire.

Reach every candidate in their language

Capture language at apply time, text and email in English and Spanish from one branded inbox, and let compliant automation carry candidates from first touch to offer letter. Designed for speed. Built for scale.

30-day free trial. No setup fees, no long-term contracts.