Feature to Outcome Every hiring stage covered. Every message on-brand.
Here is what the platform does and what it does for your firm, from the moment a candidate applies to the moment they sign.
Communication Engine Text and email from one inbox
Most tools treat communication as an add-on. ATS Mako makes it the core. Two-way SMS and multi-step email live in one centralized conversational inbox, so a candidate reply never lands in a place nobody checks. Outbound texts honor quiet hours and automatic opt-out handling by default.
Outcome: Message, move, and manage thousands of candidates instantly.
AI Candidate Ranking Open a shortlist, not a pile
Mako parses every resume and application, then ranks candidates on the criteria you set: skills, experience, license state, engagement, and your own custom weighting. Recruiters open a ranked shortlist that already fits the requisition instead of scrolling raw applications.
Outcome: Built on your criteria, not ours.
White-Label Branding Your logo. Your colors. Your domain.
Career pages, applicant portals, job postings, offer letters, and every outbound message carry your brand, not ours. Your candidates and your clients see one consistent agency, not a patchwork of third-party logos. Your brand, codified.
Outcome: Every touchpoint reinforces you.
Automated Workflows Set the trigger. We handle the rest.
Status-, time-, action-, and calendar-triggered sequences move candidates forward without a recruiter clicking send. New applicant? Auto-acknowledge. No reply in 24 hours? Auto follow-up. Interview booked? Auto-confirm. The pipeline keeps moving while your team sleeps.
Outcome: The pipeline runs itself.
Onboarding & Tasks Collect every document in one packet
Turn onboarding into a guided checklist. Candidates upload documents from their phone, tasks assign to your team, and every file lives on the candidate profile. One place, one packet, ready to present to the client.
Outcome: All your files in one place.
Offers & E-Signature From first touch to signed offer
Generate branded offer letters and let candidates accept and e-sign online as a native step in the pipeline. No exporting to a separate signing tool, no format break in your branding, no gap between yes and done.
Outcome: Close the loop inside the platform.
Reporting Stop guessing. Start knowing.
Customized reporting shows time-to-fill, engagement, and pipeline health across recruiters, roles, and clients. Real-time SMS and email engagement tracking, open, click, reply, and delivery signals, all feed a timestamped activity feed you can actually act on.
Outcome: Every metric that moves the placement.
Role-Based Access The right access for every seat
Role-based access control keeps recruiters, coordinators, account managers, and admins in their lane. Team-level template overrides and lockable legal and equal-opportunity sections mean a rushed recruiter cannot strip a required disclosure from an outbound message.
Outcome: Control without the bottleneck.