Reply within the hour, by text
With unemployment at 3.3% and openings outpacing hires, the first employer to respond often gets the interview. Text new applicants as soon as they apply and offer interview times in the same message. Email alone is easy to miss for frontline candidates.
Recruit from the hospitality pullback
Leisure and hospitality changed −4.3% over the year. Workers from that sector bring customer-facing and shift experience that fits retail, contact-center, warehouse and care roles. Build a segment of past hospitality applicants and reach out with roles that match their skills.
Show base and commission separately
Services sales pay in Indiana spans $17.94 to $59.62 an hour, a wide range shaped by commission. Candidates discount vague earning claims. List the base rate, explain how commission works and give a realistic range so applicants can judge the offer quickly.
Compete on more than the wage
Medians for cashiers, retail and fast food roles sit below national levels, and many employers pay close to the same rate. A fast schedule, clear shift details and a short application can tip the decision. Remove steps that do not change who you hire.
Keep warm pipelines for health and care roles
Health services grew +1.3%, so openings for aides and clinic staff tend to return. Keep qualified candidates you did not hire in an active list and check in on a regular schedule. When the next opening comes, start with people who already know you.
- Measure the time from application to first contact and cut it to same day.
- Rewrite sales and commission postings to show base pay and a realistic earning range.
- Build a candidate segment of applicants with hospitality or food service experience.
- Turn on automated text reminders for every scheduled interview.
- Review your hiring policies against current state rules with counsel.
Indiana's tight labor pool rewards employers who respond first and follow up without gaps. ATS Mako's Conversational SMS & Automations let you text applicants in a single inbox and trigger messages on status changes, so no candidate waits on a busy manager. Interview Scheduling & Calendar lets candidates book their own times and sends automatic reminders. For volume roles in warehousing, care and retail, Audience Segmentation & Targeting helps you build filtered lists, such as past hospitality applicants, and reach them with relevant openings.