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ATS Mako
Onboarding

Employment Eligibility (I-9) Document Collection

Collect the documents Form I-9 requires directly during onboarding — uploaded online and stored with the rest of a new hire's file, instead of chased down over email or fax.

What it is

Employment eligibility documentation is one of the pieces of onboarding paperwork that can't wait — Form I-9 requires it within a set window after a new hire's start date. ATS Mako collects those documents online during onboarding, uploaded and stored with the rest of a new hire's file, instead of chased down over email or fax.

A dedicated document-upload step in the onboarding flow where a new hire uploads the identity and eligibility documents your I-9 process requires. The documents are stored alongside the rest of that new hire's onboarding file, ready for whoever handles your I-9 verification — the platform collects and stores the documents; it doesn't replace your own I-9 review, attestation, or E-Verify process.

Why recruiters care

  • One less document chase before a start date. A new hire uploads their eligibility documents as part of the same onboarding flow as everything else.
  • No email attachments to track down. Documents land in the new hire's file directly, not scattered across inboxes.
  • Nothing to print or fax. The upload happens online, during onboarding, from whatever device the new hire is using.
  • Keeps pace with a fast hiring push. A batch of new hires from a bulk hiring surge can each upload documents independently, instead of a recruiter collecting them one at a time.
  • Works the same for every office. A recruiter running onboarding across multiple locations follows one consistent document-collection step, not a different habit per office.

Why HR leaders care

  • Documents in one place. Every new hire's eligibility documents are stored with the rest of their onboarding file, not spread across email threads.
  • A cleaner audit trail. Uploaded documents are timestamped and tied to a specific new hire's record.
  • Faster time-to-compliant. Documents can be collected as soon as onboarding starts, ahead of the deadline Form I-9 sets.
  • Easier to confirm who's still outstanding. Because uploads are tracked per new hire, it's straightforward to see which new hires still owe documents rather than checking inboxes or paper files individually.
  • Less compliance risk from lost paperwork. A digital upload can't be misplaced the way a physical document handed over on a busy first day sometimes is.
Before & after

From busywork to a hiring engine.

The old way

  • Identity and eligibility documents emailed, faxed, or handed over on paper, then filed manually.
  • No single place to confirm which new hires still owe documents.
  • A compliance deadline tracked by memory or a separate spreadsheet.

With ATS Mako

  • A new hire uploads their eligibility documents online as part of onboarding.
  • Documents are stored with the rest of that new hire's file, visible to whoever handles I-9 review.
  • Nothing to print, fax, or manually file.
Capabilities

Everything in Employment Eligibility (I-9) Document Collection.

Online Document Upload

New hires upload the identity and eligibility documents your process requires directly during onboarding, from any device.

Stored With the Onboarding File

Uploaded documents are kept alongside the rest of a new hire's onboarding record, not scattered across email or a separate system.

Built for Your Own I-9 Process

The platform collects and stores the documents your I-9 verification needs — your team still handles the actual review, attestation, and any E-Verify submission.

Tracked Per New Hire

Each new hire's document-collection status is visible individually, so it's clear at a glance who's uploaded what and who's still outstanding — useful across a single hire or a large onboarding batch alike.

Part of One Onboarding Flow, Not a Separate Step

Document collection runs alongside the rest of onboarding (tax forms, policy acknowledgments) rather than as a disconnected extra task a new hire has to remember separately.

FAQ

Employment Eligibility (I-9) Document Collection FAQ

Does this complete Form I-9 for us, including E-Verify?

No — it collects and stores the eligibility documents a new hire uploads during onboarding. Your own team still performs the I-9 review and attestation, and E-Verify submission if your business uses it.

How does a new hire submit their documents?

They upload them online as part of the same onboarding flow as their other paperwork — no printing, faxing, or emailing required.

Where are the uploaded documents stored?

With the rest of that new hire's onboarding file in the platform, so whoever handles your I-9 process can find them in one place.

Can this keep up with a large batch of new hires from a bulk hiring push?

Yes — each new hire uploads their own documents independently as part of their individual onboarding flow, so a large simultaneous hiring batch doesn't create a document-collection bottleneck the way a manual, one-at-a-time process would.

How do we know which new hires still haven't submitted their documents?

Document-collection status is tracked per new hire, so it's straightforward to see who's completed the step and who's still outstanding without checking individual inboxes or paper files.

Does this determine what documents are acceptable for Form I-9 purposes?

No — it collects whatever documents your own I-9 process requires; the specific list of acceptable identity and eligibility documents is set by federal I-9 requirements, which your team applies during the actual review.

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