Call center staffing software that qualifies agents around the clock with AI voice screening and instant SMS, all under your own brand, so a nonstop pipeline meets nonstop attrition.
30-day free trial. No setup fees, no long-term contracts.
Nine logins. Nine bills. Zero of them talk to each other. ATS Mako replaces the disconnected recruiting stack with one white-label platform that answers, screens, and advances agents the moment they apply.
Nonstop attrition means the pipeline can never go quiet.
Recruiters cannot phone-screen every applicant for every shift.
Slow follow-up loses hourly agents to the employer who texts first.
Seat coverage and time-to-fill live in mismatched spreadsheets.
Illustrative of how contact centers run ATS Mako. Your results depend on your program and volume.
Communication is the core, not an add-on. Every tool below works together in one branded system.
AI Voice Calls dial candidates, run a structured phone screen, and feed the results straight into the pipeline. Launch mass AI call campaigns across an entire seat class so every applicant is screened, not just the ones a recruiter had time to reach.
A centralized conversational inbox puts every candidate reply in one hub. Automations reach new applicants within minutes and keep threads warm, with quiet-hours and automatic STOP opt-out handling built in for TCPA-conscious outreach.
Message, tag, and advance thousands of agents in a single click. Dynamic audiences let you re-engage a whole shift, location, or language segment without touching a spreadsheet.
Branded Apply Here pages plus inbound email and job-board parsing turn every submission into an applicant record instantly, with smart source and job-posting matching so nothing slips through.
Live dashboards show fill rate and time-to-fill by seat class, site, and requisition so you spot a coverage gap before it becomes an empty seat on the floor.
Your logo, your colors, your domain on every application, portal, and offer letter. For BPOs, run per-client and per-site branding so each account sees a program that looks like theirs.
Three moves keep the floor covered while your recruiters focus on closing.
Every applicant lands in one pipeline from your Apply Here page, job boards, and inbound email.
AI voice campaigns and SMS qualify agents around the clock while AI ranking surfaces the best fits first.
Bulk SMS, scheduling, and e-signature offers move qualified agents to a filled seat before attrition opens a gap.
AI Voice Calls, included on the Great White Shark plan, dial your candidate segment, run a structured phone screen, and drop the results into the pipeline. No recruiter has to make a hundred calls to find the ten agents worth interviewing.
Your logo. Your colors. Your domain. Every application page, candidate portal, and offer letter carries your identity, and multi-brand setups let each client account and site present its own look. Update once, deploy everywhere.
Lockable templates keep legal and equal-opportunity language intact across every recruiter and location, so speed never costs you compliance.
“The MAKO team listened to the recruiting needs for our ICLs and created a program that is second to none. We now have extremely efficient and effective processes with a development team that continues to provide us with updates and impeccable service.”
Call center staffing software is a recruiting platform built for the continuous, high-volume hiring that contact centers and BPOs run. ATS Mako combines applicant capture, AI voice call screening, two-way SMS, bulk actions, scheduling, and reporting in one white-label system so you can keep every seat covered without stitching together separate tools.
It answers, screens, and advances candidates the moment they apply. Instant SMS reaches new applicants within minutes, AI voice calls run structured phone screens day and night, and bulk actions move an entire seat class forward in one click, so recruiters spend their time on decisions instead of data entry.
Yes. ATS Mako is fully white-label. Your logo, colors, and domain appear on every application page, portal, and offer letter, and multi-brand setups let each client account and site present a program that looks like their own.
ATS Mako is built for lawful texting. Outbound SMS honors business-hours quiet times and automatic STOP opt-out handling, and email keeps automatic unsubscribe handling intact. You control consent capture and messaging cadence for your program.
No. AI voice calls handle the repetitive first-pass screening at volume so recruiters focus on the conversations that close. Every screen result feeds the pipeline, and AI candidate ranking surfaces the strongest agents so people make the final call.
Designed for speed. Built for scale. Bring every application, screen, and offer into one branded platform and keep the floor covered.
30-day free trial. No setup fees, no long-term contracts.
