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ATS Mako
Solutions

Home Services Hiring

Hire across HVAC, plumbing, electrical, and every other trade your company runs — one branded platform, self-scheduling, and SMS follow-up instead of a separate process per department.

The challenge

A home services company running HVAC, plumbing, electrical, and other trades under one roof often ends up running a different hiring process for each one. Home services recruiting software puts every trade on one platform, so hiring a technician doesn't look and feel completely different depending on which department is doing it — and so leadership can actually see hiring activity across the whole business rather than piecing it together department by department.

What slows you down

The cost of moving slow.

Every trade ends up with its own process

HVAC hiring, plumbing hiring, and electrical hiring often run on whatever process each department manager happened to set up — different forms, different follow-up habits, no shared visibility across the company. What works for one department's hiring style isn't necessarily documented or repeatable for the next department that needs it.

Skilled trades are hard to fill and slow to replace

A licensed or certified technician isn't easily replaced, which makes a slow or disorganized hiring process especially costly — a strong candidate lost to a slow process is a harder gap to fill than a typical hourly role, since the pool of qualified people is inherently smaller.

Scheduling interviews around active service schedules is a headache

Coordinating an interview time with a hiring manager who's also running a full day of service calls tends to happen manually and slowly, over text or email, with plenty of room for a slot to fall through entirely if either side gets busy.

Multi-department, multi-office hiring has no shared view

A home services company with several departments and offices often has no single place to see hiring activity across the whole business — just separate processes that don't talk to each other, making it hard to know where hiring is actually falling behind.

How this plays out

Hiring across three trades from one platform

A home services company needs to fill an HVAC technician role, a plumber, and an electrician's apprentice in the same month, previously run as three separate ad-hoc processes by three different department leads. On one platform, all three requisitions run through the same mobile apply flow and self-scheduling system. A hiring manager running service calls all day still gets interview requests booked directly against whatever gaps exist in their actual calendar, without a single scheduling text sent by hand. All three roles are filled within three weeks, and leadership can see the full hiring picture across all three trades in one dashboard instead of asking three different managers for a status update.

What you get

A faster hiring engine, branded as yours.

ATS Mako brings every recruiting tool into one platform — built for home services hiring.

  • The HVAC lead, the plumbing manager, and the electrical supervisor all use the same system — nobody's improvising their own process for the trade they happen to run.
  • A hiring manager wedged between four service calls still gets interviews booked — a candidate picks from whatever's actually open on that manager's calendar, no scheduling text required.
  • A licensed technician who's hard to replace doesn't go cold waiting on a callback. Automated follow-up keeps the conversation moving on its own schedule.
  • Applicants sort themselves by trade automatically, so a plumbing candidate never gets buried under a stack of HVAC applications a different department is reviewing.
  • Ownership sees hiring progress across every trade and location in one view — not four separate check-ins with four different department leads.
  • A candidate for any trade, at any location, sees the same company identity — never a software vendor's name showing through the process.
Real Teams. Real Results.

Recruiters and teams that switched to Mako.

No scripts, no spin — straight from teams running their hiring on ATS Mako.

The MAKO team listened to the recruiting needs for our ICLs and created a program that is second to none. We now have extremely efficient and effective processes with a development team that continues to provide us with updates and impeccable service.

S Shanda Veritas

We love that everything is right there. It’s a one stop shop — from applicants, to onboarding, to training. We believe this will be the future of building seamless organizations.

M Melany Kazi Inc.

The service is already great and is being improved daily to fit our exact recruiting needs. The support the Mako team provides is next to none! Extremely fast to respond and very willing to listen to and implement any suggestions!

C Clayton Buckeye Better Business

The whole team have been so helpful and communicative throughout this whole process. The system is exactly what we need and anything we need is adjusted, they have been here to help!

H Holly Magnolia Acquisitions

We’re obsessed with how easy Mako was to set up! Designed for recruiters, by recruiters, it’s packed with smart features — from built-in texting and detailed reports to a simple onboarding process with all your files in one place.

R Rosie Cape-Reserve

ATS Mako has transformed our recruiting process. It keeps our team organized, improves follow-up, and gives us clear visibility into every applicant. The platform is easy to use, powerful, and essential for growth.

T Tagan DLM Media
FAQ

Home Services Hiring FAQ

Can this handle hiring across multiple trades (HVAC, plumbing, electrical, etc.) under one company?

Yes — audience segmentation and a shared platform let every department run its own hiring process while staying visible to leadership across the whole company.

Does self-scheduling work when hiring managers are out running service calls most of the day?

Yes — candidates book directly against a hiring manager's real, current availability, so scheduling doesn't depend on a manual back-and-forth while that manager is out in the field.

Is this only for sales roles, or does it work for skilled trade technicians too?

It's built for hiring broadly across a home services business — sales, service technicians, and skilled trades alike — not just one role type.

Can leadership see hiring activity across every department in one place?

Yes — reporting and pipeline visibility roll up across departments and offices, so leadership doesn't need to check in separately with each department's hiring manager.

Does the platform help with the fact that skilled trade candidates are harder to replace?

Indirectly, by reducing the odds of losing a strong candidate to slow follow-up or scheduling friction — automated SMS and self-scheduling shorten exactly the gaps where a hard-to-replace candidate is most likely to take another offer instead.

Ready to hire faster?

Start your 30-day free trial — no setup fees, no contracts. Or see ATS Mako in action.

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